Shipping Policy

Once you have placed your order, you will receive an order confirmation by email. This means that we have received your order in our system and that your payment has been authorized.

At gloedjewelry.com, our goal is to provide you with the best delivery options, wherever you are. Our mission is to deliver to customers all over the Netherlands every day and ensure that you always deserve the best quality and responsiveness.

Once the order is placed, you will be notified about the order status and shipping information and you will receive the tracking number (via email) once the order has been shipped.

Shipping Costs

Shipping costs for ordered products will be charged at the price applicable at the time of order. Shipping is free throughout the Netherlands. Order acceptance and prices 

Please note that it may happen that an order cannot be processed for various reasons. The Website reserves the right to refuse or cancel an order for any reason and at any time. You may be asked to provide additional proof or information, including but not limited to a telephone number and address, before we accept the order. In order to prevent credit or debit card fraud, we reserve the right to request confirmation of your payment details before we deliver the product to you and to verify the personal details you have provided to us. This verification may take the form of identity, residence or bank details checks. We reserve the right to cancel an order immediately if we suspect a risk of fraudulent use of the credit or debit card. We strive to provide our users with the most accurate pricing information on the Website; however, errors may occur, for example if an item is incorrectly priced on the website. In such cases, we reserve the right to refuse or cancel orders. If an item is incorrectly priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

These are all efforts to ship your order as quickly as possible. All orders are processed after the order is submitted.

What happens after I place my order?

Bearings, shipping and ordering time for the Netherlands.

Once you place an order on our website, our team will immediately begin processing it.
To help you plan your purchase, you can follow the following schedule:

Order Cut Off Time:  3:00 PM (GMT-8)

Order Processing Time:  1-3 days (Monday - Friday)

Transit time:  4-6 days (Monday - Friday)

you will receive a confirmation email with your order number and your order confirmation. For personalized products the delivery time is longer.

If you do not see the confirmation email in your inbox, please check your spam folder.

If you do not receive a confirmation email, please send an email to Support@gloedjewelry.com  with the subject “Order confirmation not received” and a member of our team will contact you.

For custom orders, we will contact you separately to make sure the necessary adjustments have been made. These items will only be processed and shipped once we have received the necessary adjustments.

How can I check the status of my order?

Track your order using the tracking number that we will send you by email. If you have not received a tracking number after 7 business days, please send an email to Support@gloedjewelry.com and we will assist you.

Contact us

Address: Noteneeweg 59, 4535 AT Terneuzen, Netherlands

Phone number: +31620231149

 Email:  Support@gloedjewelry.com